At Old Plank Antiques, we take great pride in the quality and craftsmanship of our products. Attention to design, materials, safety and construction is our priority. We carefully inspect your order prior to shipment. Upon receipt, please inspect your purchase and notify us of any damage the day of delivery; we will arrange for a prompt replacement.
For antique and vintage purcahses, please let us know the day of delivery if you see something damaged in shipping right away, the same day if possible. It is very important to notify us right away, since we insure every piece that we deliver, we need to know that the piece was received in perfect working order.
For reproduction pieces, the items are warrantied by the manufacturer for anywhere between one to five years. Again, please let us know about manufacture or deliver defects immediately. We can not promise replacement for delivery issues after 72 hours of delivery.
Our workshop pieces are warrantied for structural damage and can be fixed by our workshop team at any time.